Overview
Arcules Intelligence is an early preview of our vision to make video surveillance data more accessible, useful, and actionable through natural language. This AI-powered conversational interface is designed to help users interact with their video systems in a more intuitive way, whether you're looking for specific activity, exploring patterns, or generating summaries across your infrastructure.
While this limited release is focused on foundational use cases, it represents the beginning of a broader transformation: evolving the Arcules platform from a traditional monitoring tool into a powerful decision-support system.
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What's Available?
To help you navigate what's available during our limited release, we've created reference tables outlining the functionalities and specific data categories you can prompt. We're continuously expanding these capabilities based on feedback during this limited release phase.
Functionality | Description | Available in Limited Release |
Read only access | View and analyze data | ✓ |
Single query processing | Each query is treated as a standalone interaction | ✓ |
Access control | Responses are limited by the user’s existing roles and permissions. Users can only query data they are already authorized to access within the platform. | ✓ |
Chat memory | Maintain memory and context between queries | - |
Query history
| Queries and their results can be saved for future reference or analysis | - |
Data Category | Details | Available in Limited Release |
Device | Name, ID, device type, IP address, MAC address | ✓ |
Device Status | Health status, firmware version | ✓ |
Location | Site and location name, timezone | ✓ |
Camera Capabilities | PTZ support details where applicable | ✓ |
Thumbnails | Video snapshots | ✓ |
Object Detection | Detection counts, specific object detection (people, vehicle) filtering options, time-based analysis | ✓ |
Alarm | Alarm ID, type, priority, trigger conditions, status, time filtering | ✓ |
Rules | Rule configuration, notification conditions | ✓ |
User Profile | Personal roles and permissions, group membership, user preferences | ✓ |
Knowledge Base | Arcules knowledge base articles | ✓ |
This is an experimental AI feature, and while it can provide helpful summaries and insights, responses may occasionally include inaccuracies, outdated information, or misinterpretations. Please verify critical insights with your system data.
Response Times
Response generation may take up to a few minutes, especially for large environments with many devices or complex queries. During the limited, you may also experience occasional timeouts or slower responses depending on usage. We're actively tuning performance and setting rate limits as we learn from real-world use.
How Can I Provide Feedback?
Your feedback is essential to improving the experience. After each response, you’ll see 👍 or 👎 buttons. Please use these to let us know if the answer was helpful or missed the mark. You can also include a short comment to clarify what worked well or what was confusing, inaccurate, or missing.
This feedback is reviewed regularly by our product and engineering teams to:
Identify common issues or misunderstandings
Improve how the AI interprets and answers questions
Prioritize future enhancements
For urgent or sensitive concerns, or if you’d like to have a deeper conversation about your experience, please reach out to emx@milestone.us
FAQ
What AI model does Arcules Intelligence use?
This limited release currently uses Claude, a large language model developed by Anthropic.
How is my data used?
Your data is processed securely to generate the response. We do not use your data to train public models.