Note: This article documents functionality for the upcoming i‑PRO Camera‑to‑Cloud (C2C) support and is intended for preview and early‑access audiences. Information may be updated prior to general availability.
Overview
This article describes the firmware requirements for i-PRO (ipro) cameras supported in Camera-to-Cloud (C2C) deployments. Ensuring cameras run supported firmware versions is essential for reliable connectivity, security updates, and compatibility with cloud services.
Before onboarding an i-PRO camera to the Arcules platform, verify that the camera firmware is up-to-date and compatible with the device model.
Scope
This article applies to i-PRO cameras supported for Camera-to-Cloud integration.
Firmware Requirement
i-PRO releases firmware updates for cameras periodically to address security vulnerabilities, add functionality, and improve performance.
For Camera-to-Cloud deployments, the following firmware guidelines apply:
Requirement | Description |
Minimum firmware | First generally available firmware version for the camera model (?? - which number version) |
Recommended firmware | Latest firmware version available from i-PRO (?? - which number version) |
Deployment best practice | Upgrade firmware before onboarding the camera |
Running the latest firmware available for the specific camera model is strongly recommended.
Additional Camera Requirements
Before onboarding an i-PRO camera to a Camera-to-Cloud deployment, verify the following prerequisites:
Requirement | Description |
Internet connectivity | Camera must have outbound internet access |
Edge storage | A MicroSD card is recommended for edge recording and buffering |
Camera configuration access | Administrator access to the camera web interface |
Firmware currency | Camera firmware must be up to date |
Optional Analytics Requirements
Some deployments may require analytics functionality on supported i-PRO cameras.
Component | Requirement |
Analytics extension | WV-SAE200 analytics package |
Installation | Installed directly on the camera |
Configuration | Enabled through the camera web interface |
If analytics are required, install and configure the analytics package before enabling analytics features in the platform.
How to Verify the Firmware Version
Log in to the camera web interface.
Navigate to the Maintenance or System Information section.
Locate the Firmware Version field.
Compare the installed version with the latest firmware available on the i-PRO support portal.
Upgrade the firmware if necessary.
Firmware Upgrade Best Practices
To ensure stable operation of Camera-to-Cloud deployments:
Upgrade cameras to the latest available firmware prior to onboarding.
Maintain consistent firmware versions across cameras in the same deployment.
Always download firmware directly from the official i-PRO support portal.
Perform firmware upgrades during a maintenance window to avoid recording interruptions.