Procedure for installing the Arcules plug-in for IMMIX:
Make sure you have a license for IMMIX Central Station or Guard Force
Contact IMMIX support for initial installation of the Arcules plug-in
Updates will be pushed through the IMMIX service and can be applied by an IMMIX user with an administrator role
Procedure for using Arcules and IMMIX:
Set up an account in Arcules to be used for the integration
It is recommended to create a special user for this and limit permission by only assigning the API User role
Ensure you have your Rules to trigger Alarms set up in Arcules
Example: Motion Detected on a Camera After Hours
Send Notification box is optional, but may be useful in testing the integration to ensure that if you get the email, the alert was captured by IMMIX.
Log in to IMMIX and navigate to the setup area
For a New Site
Under SITES, click on "Add a Site"
Click on your Customer Name with the gold building next to it
This will open the IMMIX Site Wizard
In the Site Details screen, fill in the appropriate information and hit Next
The Logo and Notes sections are up to your discretion to add, but are not required.
On the Devices section, Click on Add a Device
Choose “Show All” and select the Arcules device type from the model selector
Give the device a suitable name
IP/Host and Port are irrelevant due to connecting to the cloud service
Fill in Arcules account information, email and password
Enter the exact name of the desired Arcules location - if not specified all cameras associated with Arcules account will be imported
Enter the cloud region US, EU or JP - if not specified this defaults to US
Make sure to check the “Use Passthrough” option - the integration will always use passthrough (i.e. no re-encoding on the IMMIX side)
Pressing the “Update Config” button will display a list of all imported cameras and an auto-generated list of corresponding Alarm inputs. Check/uncheck cameras or alarm inputs as desired.
Click Done
This takes you back to the New Site Wizard, click Next
On the Cameras tab of the wizard, you should see the cameras you chose to come in via Arcules when creating the device. Click Next.
On the Multiview, Splits, Tours, Audio, and Relay tabs, you can set these up as needed.
On the Alarms tab, this will show any alarms pulled in form your Arcules instance. Verify them here and hit Next.
For the Alarm Groups tab, you can create groups for your alarms as needed. Hit Next.
This will take you to the Site Setup Report. Print or download as needed and hit Finish.
For an Existing Site
Under SITES, click on "Edit Sites"
Click on the site you wish to add Arcules to.
On the right hand side, click on Manage Devices and Alarms
Add an Arcules device
On the Device tab choose “Show All” and select the Arcules device type from the model selector
Give the device a suitable name
IP/Host and Port are irrelevant due to connecting to the cloud service
Fill in Arcules account information, email and password
Enter the exact name of the desired Arcules location - if not specified all cameras associated with Arcules account will be imported
Enter the cloud region US, EU or JP - if not specified this defaults to US
Make sure to check the “Use Passthrough” option - the integration will always use passthrough (i.e. no re-encoding on the IMMIX side)
Pressing the “Update Config” button will display a list of all imported cameras and an auto-generated list of corresponding Alarm inputs. Check/uncheck cameras or alarm inputs as desired.
Press Save
The cameras are now available inside IMMIX for Multiviews, Tours, etc.
Alarms will start populating inside IMMIX
All alarms in OPEN status are imported, this means that if old alarms exist they will be imported to IMMIX over time. Alarms are time-stamped with receive time inside IMMIX.