Skip to main content
All CollectionsTechnical Documents & FAQ's
Video Storage: Camera-to-Cloud (C2C)
Video Storage: Camera-to-Cloud (C2C)
Updated today

Overview

When using Camera-to-Cloud (C2C) devices you can store the video on the SD Card of the camera and in the cloud. With our cloud storage option for Camera-to-Cloud (C2C) devices, you can enjoy extended retention, allowing you to store videos for longer periods than what's possible with just an SD card. This provides a reliable backup in case your camera or SD card becomes unavailable. Additionally, our service enhances security, protecting your valuable data from potential on-site damage or vandalism. Plus, you can easily meet legal retention requirements, ensuring compliance with regulations while keeping your footage safe and accessible.

How Does It Work?

The cloud storage functionality works by scanning everything on your SD card and uploading it to the cloud either 24/7 or when there is motion detected. The time it takes to upload everything and catch up to the current moment can vary based on your network speed and the amount of video stored on the SD card (especially if the SD card is full).

Enabling Cloud Storage

Follow these steps in order to enable cloud storage for a specific C2C device.

  1. Login to your Arcules web portal.

  2. Select the Devices section on the left menu.

  3. Then, select the Video sub-section.

  4. Click on the C2C device you want to configure from the list of devices. You can identify a C2C device by looking for the camera icon with a cloud symbol in the Connection column.

  5. Initially, you will see the Overview section.

  6. Select the Storage tab.

  7. In the Storage Settings for this Camera section, there are two possible configurations:

    1. Local Video Storage: Video recordings are saved directly to the camera's SD card. You can set how many days to keep the recordings, up to the maximum limit allowed by your specific camera model. When either the SD card reaches full capacity or your specified retention period ends, the system will automatically delete the oldest recordings to make space for new ones.

    2. Cloud Storage: Recorded video is stored in the cloud either continuously or when there is motion detected. To configure this option, there are two steps:

      1. Check the box next to Enable Cloud Upload to turn on cloud storage.

        Additionally, you can configure the number of days for the Video Retention time in the cloud. You can choose a retention period anywhere from 1 to 90 days.

      2. Click the Settings Button:

        To configure which Motion preset to select:

        On Motion: To upload video to the cloud only if there is motion detected in the scene.

        Continuously: To upload video to the cloud 24/7

        Finally, click on the APPLY CHANGES button.

What is the Retention Time of the Video in the Cloud?

You can set the video retention time anywhere from 1 to 90 days, depending on your preference in the web portal. After the selected retention period, the video will no longer be available in the Cloud.

Can I Schedule When to Send Video to the Cloud (just like with a Gateway Appliance)?

Currently no, but we are working on providing this option for the near term, so you can have a better control on when the video will reach the cloud, allowing you to ensure the bandwidth is conserved during peak hours.

Interested in learning more?

Visit https://arcules.com/platform/deployment-options/ or schedule a demo at arcules.com/platform.

Did this answer your question?