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i-PRO - Camera-to-Cloud (C2C) Status Page

Describes the i-PRO C2C Status Page and how it shows device connectivity and health

Updated this week

Note: This article documents functionality for the upcoming i‑PRO Camera‑to‑Cloud (C2C) support and is intended for preview and early‑access audiences. Information may be updated prior to general availability.

Overview

This article explains the details that are displayed when you access the i-PRO (ipro) Camera-to-Cloud (C2C) device status page.

How to Access the Device Status Page

If you are in the same network of the device

1. Access the Arcules web portal.

2. Select the Devices menu:

3. Then All Devices -> Video:

4. Select the specific Device. When you do it, a details panel will be opened. Select the Overview section:

5. Search for the Connection section, then click on the IP Address link:

6. This will open the Camera web interface page.

To access the C2C status page:

  • Click in the gear icon at the top right.

  • Then click the Detailed settings tab in the bottom part.

  • Click the Ext. software icon.

This will take you to the Setup section. On the left menu, below the Ext software section, select the C2C for Arcules option.

The Device Status page will be displayed:

If you are not in the same network of the device

In case you are not located in the same network of the device for which you want to review the status page, it's possible to open a remote connection and then access the status page of the corresponding device. For more information about how to perform a remote connection, please visit the i-PRO - Camera-to-Cloud Remote Device Access (RDA) article.

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