At Arcules, we're committed to helping you effectively manage incidents with ease and confidence. Our solution allows you to seamlessly add video clips into a case file, providing you with robust evidence that's admissible in a court of law. Each piece of evidence is securely watermarked to ensure its integrity and validity.
How to
Create a case and add video evidence:
Go to the Views Page and select a camera.
Enter playback mode.
Navigate to the event by using the date and time picker.
Click the 3-dot icon in the bottom right corner of the video player.
Select the Export option.
Refine your date/time range (Note: The limitation is up to 60 mins)
Fill in evidence details.
In the Case field, select an existing case to add evidence to, or type to create a new Case.
Click Export
A pop-up will display with the option to View Case (which will take you to the Cases page) or Done to close the dialogue box.
To manage your cases, click on Cases in the left navigation. Here you can view, share, and download all of your cases and evidence. The left menu gives you an overview of available cases. You can search for cases, sort them, and filter by case owner.
On the top right, you have the options to manage a case (edit, download case audit logs, delete).
You can play archived video in-app within the Cases page simply by clicking the video evidence to reveal the player. Alternatively, you can download the individual footage by clicking the Download option under the 3-dot icon or save the entire case by selecting the Download All button.
When you download a case, you'll receive a zip file containing:
Video clips with Arcules watermark (showing our logo, the camera name, and recording timestamp).
A digital signature of the clips.
The audit log of the case.
We're here to ensure your experience with managing and exporting case evidence is as straightforward and efficient as possible. Your trust and security are our top priorities.