Our intuitive rules engine is designed for you to effortlessly configure personalized actions like notifications, alarms, and video recording. These custom triggers ensure that your security system works exactly the way you need it to.

Click the plus icon ‘+’  in the top right corner.

This will redirect you to the New Custom Rule page:

Choose the specific site and location for your rule under the Where section, and then pick the device type and the device(s) you wish to include in the What section. Analytic examples:

You may also select a schedule in the dropdown menu of pre-programmed options for when the trigger applies, or select Advanced Schedule to configure a custom schedule. You can also can add a Rule Title and Description to help identify and manage rules.

After configuring the trigger, choose which action will be taken when the trigger is activated. There are three types of available actions: Notifications, Alarms, and Record Video.

Set up notifications based on events like a thermostat reaching a certain temperature or a blur detection. The rules engine allows you to create a notification based on this.

You'll receive these updates via email, SMS, or push notifications, ensuring you're always in the loop. E.g.: a Health Status Notification

Alarms are events that require action to be taken. Things like an unauthorized person entering a restricted zone or a door being forced open. Be sure to specify the protocol that needs to be taken and assign it to the appropriate group of people. The 'Trigger an Alarm' option will allow a user to view the event that triggered the alarm in the Alarms page. Click here to review the Alarms page.

Triggering I/O Devices is based on inputs, such as signals from a PIR motion detector or switches, to trigger actions. You can trigger an output as an action in the rules engine. Click here for more information on I/O Relay Module

Automatically record video when specific events are triggered, ensuring you always have footage of critical moments.

Note: It is only possible to have one action type at a time set to "Record Video". You can choose multiple video devices when selection this action.

Note for People/Vehicle in Region: We strongly recommend setting up the Record Video action in addition to your desired action types, as these analytics work separately from Video Motion Detection. Otherwise footage may not be available when these analytics are triggered.

In this scenario the user has chosen to Send Notification with high priority to the Head of Security, with a custom message attached. To complete the creation of the Rule, click the blue save button in the bottom right corner.

Note: Alarms and notifications will not be sent if the rules were created a few minutes prior to the event.

If you're using email distribution lists, remember to create a user for these emails just like you would for a regular user. For guidance on adding a user, check out our helpful People Article.

Your security is our priority. With these customizable rules, we're excited to help you enhance your security experience, making it more efficient, responsive, and tailored to your unique needs!
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