We're excited to share this easy-to-follow guide, tailored just for you, to help you make the most of the Arcules Web Portal. Your access to each of the sections has been customized depending on the permissions and features granted to you by your administrator:

The following table identifies key terms in this article that will help you get the most out of our product.

The Insights page is where you gather all the data from your devices and correlate the date to inform decisions.

Each user in the organization can create customizable Insights dashboards comparing people traffic patterns and heat maps.

Use your dashboard to discover things like:

As you grow more and more data and support more and more analytics types, we can show not only how data compares across sites, but how data from cameras and access control intersect. These insights can serve as important health metrics for your business and indicate changes that are having an impact.

Craft your perfect view! On the Views page, set up live video and playback from different camera groups. Whether it's monitoring reception areas or ensuring night security, you can create and share these views with your team for instant access to crucial camera feeds.

Handle incidents like a pro! The Cases page is your go-to for managing evidence. Create, export, and digitally sign evidence from any video feed, complete with audit logs. Control who in your team can access these cases and share them externally when needed.

Get a comprehensive overview of your organization. The Sites page gives you a bird's eye view of each location, diving into detailed information about devices and settings.

Clicking into a specific Location allows you to see information about its Devices and Location Settings.

The Devices section of that Location allows you to view and manage the devices.

During the installation process, this is where you connect your gateway and add new devices.

Once installed, click any device to adjust its settings.

The Rules engine allows you to automate tasks so you can be notified when specific events happen at your locations. 

Want to get notified when the people traffic in the freezer aisle is high so that you can send more staff to work the cash registers? Want to create an alarm when a door is forced or an unauthorized person enters a restricted zone? Or maybe you want to set up IoT devices to be triggered based on video analytics? All you need to do is specify the devices, what event you want to measure, and and action (i.e. notification, alarm, video recordings, etc.).

The Alarms page allows your staff to review events that happened based on the rules defined in the Rules engine.

Alarms are assigned to groups in your organization and any member of a group can review an alarm, assign it to themselves to review, and mark is as true or false. Video based alarms will include associated video so you can see the event that triggered the alarm and export it to a case if needed.

From the People page, add and manage your users and groups.

Be sure to carefully select which roles you assign to new users as it will determine their level of access within the Organization. A role is a bundle of permissions that can be assigned to a user. A user can have multiple roles assigned to them (e.g. IT Manager, Security Operator). These roles determine what a user can and cannot do. For instance, creating or removing users or devices, viewing billing information, or watching playback. Add users to a group to grant mass permissions.

From the Settings page, a user can view/control Organization wide settings in the following tabs: