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Setting Static IP
Updated over 10 months ago

Static IP can be set on the gateway by simply connecting it to a monitor and keyboard.

  1. Press F2 for IP Configuration to view the following screen:

2. Select Using DHCP or Static IP from the Configure IPv4 drop down menu
3. Enter IP Address
4. Enter Network CIDR
5. Enter Gateway Address
6. Enter DNS Server(s)
7. Select whether to verify the connection before applying the settings.
8. Press the Save button.

Note: In DNS Services, please use , rather than / as per the field's helper text when not populated.

Note: The changes may take a few minutes to take effect.

What if the Static IP Does Not Save?

  1. Press F3 to Refresh the Status Screen.

  2. Press F2 for IP Configuration.

  3. Set to DHCP (if already set, select Static IP and back to DHCP).

  4. Untick “Verify Connection”.

  5. Hit save.

  6. Wait for the settings to apply.

  7. Press F3 to Refresh the Status Screen.

  8. Press F2 for IP Configuration.

  9. Set to static IP

  10. Enter all of the specified Static IP values info.

  11. Untick the “Verify Connection”.

  12. Hit Save.

  13. Wait for the Settings to Apply.

  14. Press F3 to Refresh the Status Screen.

If these steps do not resolve the issue, please contact Customer Care to assist you.

What is CIDR Notation?

CIDR notation (Classless Inter-Domain Routing) is an alternate method of representing a subnet mask. It is simply a count of the

number of network bits (bits that are set to 1) in the subnet mask. Subnet mask bits are explained in a following section.

The CIDR number is typically preceded by a slash "/" and follows the IP address. For example, an IP address of 131.10.55.70 with a

subnet mask of 255.0.0.0 (which has 8 network bits) would be represented as 131.10.55.70 /8.

CIDR notation is more concise method for designating the subnet mask. Compared to Dotted Decimal notation, which represents

the mask as four values, each representing the decimal value of an octet of the mask, the CIDR format represents the mask as a

single value. Because of this characteristic, CIDR is a better format for display on the multi-segment display, which can display only

three characters at a time. It can be presented in one display period following the IP address.

How do I Convert between CIDR and Dotted Decimal Notation?

The easiest method is to use the following table to convert between CIDR and Dotted Decimal notation.

CIDR. Dotted Decimal

/1 128.0.0.0

/2 192.0.0.0

/3 224.0.0.0

/4 240.0.0.0

/5 248.0.0.0

/6 252.0.0.0

/7 254.0.0.0

/8 255.0.0.0

/9 255.128.0.0

/10 255.192.0.0

/11 255.224.0.0

/12 255.240.0.0

/13 255.248.0.0

/14 255.252.0.0

/15 255.254.0.0

/16 255.255.0.0

/17 255.255.128.0

/18 255.255.192.0

/19 255.255.224.0

/20 255.255.240.0

/21 255.255.248.0

/22 255.255.252.0

/23 255.255.254.0

/24 255.255.255.0

/25 255.255.255.128

/26 255.255.255.192

/27 255.255.255.224

/28 255.255.255.240

/29 255.255.255.248

/30 255.255.255.252

/31 255.255.255.254

/32 255.255.255.255

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