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Arcules Product Updates
Arcules Product Updates

Learn what's new in the world of Arcules

Updated over a month ago

November 2024


Remote Device Access for Camera-to-Cloud ☁️

Remote device access (RDA) gets a boost - securely connect to and configure your camera-to-cloud cameras from anywhere, saving you time for what matters most this holiday season 🥂

Read more here.

October 2024


Sweet Treats 🍬

  • 🌍 No more timezone brain teasers! Exported videos now show timestamps in the device's local time instead of UTC.

  • 🔐 Say goodbye to SMS dependency! Password recovery just got more flexible - we've switched from mandatory SMS verification to secure security questions, giving you reliable account access even when your phone isn't handy.

September 2024


iOS PTZ Support

PTZ (Pan, Tilt, Zoom) camera support for iOS devices is here! Now, control compatible PTZ cameras directly from your iPhone. Easily pan, tilt, and zoom your camera view using intuitive touch controls all from the palm of your hand. Download here.

iOS Widgets

We're excited to introduce camera widgets for your home screen! You can now pin your favorite camera and choose from three widget types: person detection, vehicle detection, or the latest recording thumbnail.

Get at-a-glance monitoring without opening the app. With streamlined access to detection events, you can passively monitor and quickly assess situations without interrupting your workflow. Read more here.

August 2024


Streamline User Management with Seamless IDP Integration

Over the past few months, we've been hard at work creating a seamless experience for users who manage user provisioning through an Identity Provider (IDP). Leveraging SCIM technology, we've made it easy to migrate and manage user access and permissions between your IDP (currently supporting Microsoft Entra ID) and Arcules.

Our latest update delivers:

  • Centralized user identity monitoring and management.

  • Effortless synchronization between your IDP and Arcules.

  • Improved workflow continuity for existing IDP users.

Experience the power of efficient, centralized identity control with Arcules. Read more here.

Greg's Rapid Rundown of Arcules

We're shaking things up a bit and bringing you something fresh on this page with video updates to give you a more dynamic look at what's happening here at Arcules. To kick things off, we thought we'd go back to basics and give you a quick refresher on the Arcules web app. Who better to guide us through than our very own Greg, Principal Solution Architect extraordinaire?

In this short but sweet demo, Greg walks you through the key features that make our platform shine. Whether you're a long-time user looking for a reminder of all the cool stuff you can do, or you're new to Arcules and want to see what we're all about, this video's got you covered.

July 2024


Be the First to Explore Our New Video Player 🆕

We're on the cusp of releasing a major update to our video player, and we need your help! We're looking for limited release testers to put our new player through its paces and share feedback that will directly impact the user experience for all our customers.

What's New?

  • A sleek, revamped user interface with intuitive controls

  • New timeline for easier navigation

  • Improved performance and squashed bugs

Interested? Here's how to join:

  1. Provide your user email via this form

  2. We'll enable the new player for your user profile and provide further instructions

June 2024


Record Audio with Video 🎙️

Never miss an important audio moment again—ensure every sound is captured alongside your video footage. With flexible recording options, you can choose to record audio continuously or according to your video recording schedule, whether that's on motion detection, or on a custom schedule. Combining recorded audio with video provides insights into both the visual and auditory aspects of your environments, enriching the analysis process and allowing for a deeper understanding of events.

Available for Axis cameras featuring integrated microphones or those supporting external microphones. Read more here.

Arcules Device Analytics for Axis

Love Arcules analytics in the cloud but short on bandwidth? If you have Axis cameras on your edge gateways, you have the best of both worlds.

With Axis cameras supporting Axis Object Analytics, you can now use forensic search, widgets, and see people and vehicle detections on your playback timelines on any Arcules system. It's another level of deep support for Axis analytics.

Read more about Arcules Device Analytics for Axis and get excited, but not too excited, okay? Stay cool this summer.


May 2024


Dark Mode is Here 😎

You can now easily change your theme settings to make it easier to view Arcules on your device.

To turn Dark Mode for web on or off in Arcules:

  1. At bottom left corner, click on your User Profile

  2. Select My Account

  3. Under “Theme,” choose Light, Dark, or System.

    • Light: Light background with dark text

    • Dark: Dark background with light text

    • System: Automatically match the theme of your device.

April 2024


Vibrant Changes Ahead: Unveiling Our Redesigned Web App

We're excited to announce a refreshing update to our web app's look and feel! Say hello to our new fonts and vibrant color palette that bring vibrancy and style to every interaction. These subtle yet impactful changes are designed to make your time on our platform more enjoyable and visually engaging. Dive in today and see the difference!

March 2024


Something new is coming...

Ready to dive into the next evolution of the video player? We're thrilled to announce that a new look and feel is coming to the video player for live and playback and we need YOUR input!

Sign up now for an exclusive session with our product team. Get a firsthand look at the sleek new video player interface, discover how we've optimized it, and explore enhanced playback features for seamless video analysis.

Here's what you can expect:

✨ Preview a prototype of our new video player

✨ Ability to share your feedback

✨ Q&A session with our product team

Don't miss this opportunity to shape the future of Arcules! Limited spots available, so sign up today!

Sign up here

February 2024


Continuous Audio Recording

Gone are the days of missing crucial audio moments. With continuous audio recording, you can now ensure that every conversation, sound, or alarm is captured alongside your video footage. Whether you're reviewing an incident or gathering evidence for a case, continuous audio recording provides you with auditory information, offering a more holistic perspective of your recorded scenes.

Available for Axis cameras with integrated microphones or ones with audio support for external microphones.

  • Comprehensive Surveillance: Recorded audio alongside video provides a comprehensive surveillance solution, offering insights into both visual and auditory aspects of monitored environments.

  • Enhanced Analysis and Investigation: Audio recording enriches the analysis and investigation process. Users can review footage with synchronized audio playback, enabling them to gain a deeper understanding of events, detect anomalies, and identify potential security threats more effectively.

  • Improved Documentation and Compliance: Recorded audio with video enhances documentation efforts and compliance measures. It provides verifiable evidence of incidents, interactions, and protocols, which can be crucial for regulatory compliance, legal proceedings, and audits.

Stay tuned for more updates and enhancements. For those early adopters interested in testing out this feature, please reach out to our support team.

Learn more here

WebRTC for Secure, Low-Latency Streaming

Experience faster and more efficient video streaming with the power of WebRTC. As the backbone of real-time communication protocols, WebRTC is seamlessly integrated across all web browsers and is used by top video calling services such as Zoom and Microsoft Teams, providing real-time, low-latency streaming.

Why should you be excited?

  • WebRTC technology enables local live viewing and playback directly from your browser, ensuring minimal delays by accessing the video feeds directly from the gateway or camera-to-cloud (C2C) device.

  • With WebRTC active, our platform automatically locates and utilizes the most efficient media routing paths, reducing bandwidth consumption. Keep an eye on the banner at the top right of your video player – it indicates when you're in local viewing mode.

  • IT Managers have centralized control over the organization's streaming protocol preferences. Meanwhile, individual users within the organization retain autonomy to customize their WebRTC settings to suit their specific needs, without affecting the settings of other users.

Learn more here

Download Thumbnails (iOS)

Introducing the ability to capture JPEG thumbnails directly from both live and recorded feeds to empower you with greater flexibility and efficiency when monitoring. Easily capture snapshots of critical moments, important events, or any relevant footage for future reference or sharing with a single tap of a button

  • Instant documentation: Swiftly capture important moments from both live and recorded feeds directly to your phone's storage. This enables quick documentation of critical events, facilitating prompt action or reference as needed.

  • Enhanced Accessibility and Sharing: With the ability to capture thumbnails on the go, you can easily share captured snapshots with colleagues, or authorities for efficient collaboration and decision-making.

Learn more about the Arcules iOS mobile app here

January 2024


Audio: Live Listening & Speaking Out 🔊🎙️

We're delighted to introduce new audio features, specifically designed to broaden support for Axis devices, to redefine the way you connect and engage. Get ready to elevate your experience with the ability to...

  • Onboard Axis microphones, speakers, horns, audio modules or enable audio sources for cameras with built in audio capabilities.

  • Immerse yourself with live streaming of audio, directly through your web app.

  • Listen from a network device microphone.

  • Speak out to a network device speaker.

Whether you're actively listening or talking out to a speaker, Arcules makes staying connected a breeze. Learn more here.

User Defined Devices

We're happy to announce a new addition to the Devices section: User Defined Devices.

User Defined Devices allow you to attach a sensor with the ability to configure specific alerting options when the data produced by the sensor changes (the data produced by the sensor needs to be reported using the Arcules web portal API), fostering a comprehensive and centralized approach to event monitoring.

Want to learn more? Just click here.

Live Thumbnail API

The Arcules web application now offers an enhanced feature, allowing users to retrieve a thumbnail image on a live stream through its API. This functionality proves beneficial in various situations, such as:

  • Utilizing images for analysis purposes.

  • Presenting images as evidence.

  • Automating the collection of live video images.

  • Regulating air conditioning or elevators based on people count.

  • Collaborating with third-party analysis engines.

Explore more details about the Live Thumbnail API here.

People & Vehicle Detections on Timeline (Android)

Our latest update brings People and Vehicle Detection to your video timeline on the Android mobile app. Instantly locate detections with sequence markers for swift and informed decision-making. Streamline your search process and reduce the time needed to find critical events!

🟡 Yellow - Person Detection

🟢 Green - Vehicle Detection

This feature is supported for cloud video channels with forensics object detection enabled. People and vehicle sequences will display on the timeline if there are detections within the retention period.

December 2023


AXIS Object Analytics

We're excited to announce another expansion in our AXIS analytics support. Our latest update brings detection of people and vehicles with AXIS Object Analytics. Set up scenarios based on your surveillance needs (e.g. objects in a predefined area or crossing a line) to trigger an alert in Arcules. Learn more here and explore our full range of supported AXIS analytics here.

AXIS Virtual I/O

We've broadened our I/O support! Now, alongside AXIS I/O Relay Modules, seamlessly integrate AXIS cameras equipped with digital inputs & outputs and virtual inputs to trigger actions and generate alarms directly within the Arcules web app.

Don't break the bank on additional modules—now you can maximize your investment by seamlessly adding your existing AXIS cameras as an IoT device. Save costs and simplify your setup by utilizing the cameras you already have, while still enjoying the benefits of an expanded and integrated surveillance system.

Learn more here.

November 2023


Camera-to-Cloud

We've cranked up the cool factor on your Arcules experience. We're empowering you with the ability to choose the best mix of deployment, storage, and camera architecture with our new Camera-to-Cloud release!

With Camera-to-Cloud, each camera can communicate to the Arcules cloud directly without a gateway. Whether you're setting up shop in a remote office, expanding your empire, or fortifying security in a new spot, Camera-to-Cloud gives you another option to make your surveillance system as easy as possible.

☁️ Why should you be excited about Camera-to-Cloud?

  • Seamless Integration: A true cloud experience with your existing Arcules VSaaS.

  • Gateway-Free Deployment: No on-site servers needed, saving on cost and support.

  • Lower Bandwidth: Video storage on the camera means more bandwidth available for your other business critical applications.

  • Edge Computing & Cloud Detection: Combine on-camera detection with our AI Object Detection video search for a powerful forensic search experience.

Learn more here.

October 2023


Views Playlists

Views Playlists is designed to enhance your monitoring and surveillance experience. With this feature, users can seamlessly organize and sequence their existing camera Views, allowing for efficient monitoring and improved situational awareness.

Key Features

  • Create custom playlists by grouping Views together.

  • Define the sequence in which Views are displayed within the playlist and reorder.

  • Set customizable time intervals between each camera view.

  • Toggle into fullscreen mode for an immersive view.

Learn more here.

Resemblance Slider

Customize your detection precision with our Resemblance Slider located in the Analytics tab and forensic search advanced filters, so you can strike the perfect balance for accurate object identification. Achieve consistent visualizations throughout while reducing false positives within the timeline, rules detection, and forensic search.

Gain control over your system's alerts by adjusting sensitivity, minimizing unnecessary notifications and disturbances by easily using the slider to fine tune resemblance. Lower resemblance returns more results, but with less accuracy.

This feature is only available for cloud video channels with forensics object detection enabled.

People & Vehicle Detections on Timeline

See more with People and Vehicle Detection on Timeline. With our latest update, your video player unveils an entirely new way to interact with your recordings where you can effortlessly spot people and vehicles detections within your video timeline. No fuss, no complexity—just the power to instantly detect and review these critical sequences, making your security and surveillance tasks simpler and more intuitive than ever before. Available today on the web app and iOS mobile app (Android coming soon).

  • Instantly locate people and vehicle sequences on the timeline, eliminating the need to manually scrub through footage. This streamlining of the search process significantly reduces the time required to find critical events.

  • Object markers provide visual cues that make it easier to identify and review important incidents, empowering users to make informed decisions swiftly.

🟡 Yellow - Person Detection

🟢 Green - Vehicle Detection

This feature is supported for cloud video channels with forensics object detection enabled. People and vehicle sequences will display on the timeline if there are detections within the retention period.

September 2023


We just increased our AXIS analytics support (see full list of supported analytics here) to include Loitering Guard and Motion Guard. The events generated by these analytics can used by the Arcules rule engine to record video and/or alert security staff.

AXIS Loitering Guard

Tracks moving objects and triggers an event if they’ve been in an area for too long. Learn more here.

AXIS Motion Guard

Detects and triggers an event when objects move within a predefined area in the camera view. Learn more here.

August 2023


Cases Enhancements

Play archived video within the Cases page! Simply click the video evidence to reveal the player. Just a heads up, this functionality is only available for video files under 500MB.

July 2023


Motion Enhancements

More knobs and dials for you to fine tune your motion detection. Learn more here.

June 2023


Mobile Enhancements

Now on iOS, you can effortlessly switch between landscape and portrait modes while browsing the video timeline, bringing a whole new level of flexibility to your viewing pleasure. We've also simplified our navigation bar, making it smoother than ever to explore our app's incredible features. Plus, never miss an important notification or alarm again as we've centralized them all in one convenient location.

May 2023


Genea Access Control Integration

We've partnered with Genea to offer businesses a way to manage access to facilities, validate activities with video data, and swiftly react to protect company assets and employees. This comprehensive solution encompasses real-time monitoring through video feeds, instant verification through camera mapping of door locations, cloud-based video playback, and a camera wall feature that enables the display of multiple live camera views. Learn more here.

Usability improvements

It's all in the details! We've rolled out new features to make the user experience more intuitive and aesthetically pleasing.

  • To improve visibility and ease of use, we have increased the size of the '+' buttons throughout the application.

  • We have also refreshed the icons in the main navigation bar, giving them a modern and polished look.

  • Enjoy a revamped device table with new icons that better represent each device, allowing for easier identification.

  • And finally, we are gradually introducing a new logo that reflects our evolving brand identity!

April 2023


Mobile App Timeline

The Arcules iOS app now features a timeline for users to review playback footage along with a refreshed new look and feel. With the latest update, you are no longer tied to your desk for scrubbing through playback to find and view an incident. Learn more about the Arcules iOS app here.

March 2023


Forensic Search with People & Vehicle Detection

Forensic Search with object detection support for cloud channels is now available globally. Get highly accurate AI object detections and speedy cloud processing reduce time spent collecting video evidence from hours to mere minutes or seconds. Learn more here.

February 2023


IMMIX Integration

The Arcules integration with Immix Central Station (IMMIX CS) and Guard Force (IMMIX GF) is now available! The integration provides Central Station and Guard Force users a way to easily manage, verify and respond to security events while leveraging Arcules-managed video feeds. IMMIX CS and GF operators can easily view live and recorded cloud-based video, receive alarm notifications and health alerts, using the Immix software after an initial one-time setup with Arcules. Learn more here.

Video Player Enhancements

We are excited to introduce an enhanced video player that brings a range of improvements to your viewing experience. This upgraded player offers improved performance, and enhanced error handling capabilities. Here are the key enhancements you can expect:

  1. Instant Playback for Historical Footage

  2. Reliable Live Streaming

  3. Leaner and More Performant

  4. Improved Error Handling

January 2023


IMRON Integration

Arcules' cloud-based video platform now interfaces with IMRON's UnityIS access control platform via a plug-in integration that enables joint customers to access a unified security monitoring experience by combining access control alerts with video to verify events or incidents. Learn more here.

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